Careers at Uncle Mike's

Adult Weekend Opener Customer Experience Specialist (Appleton).    Apply Now.

Previously known as a sales clerk. Sells bakery products, provides excellent customer service, creates/maintains displays, assists with stocking supplies, operates cash register, completes education on all retail products and training. Hourly.

Every or Every other Weekend. Starts at 5 am. 

Corporate Trainer (Green Bay and Appleton).    Apply Now.

The Corporate Trainer plays a pivotal role in enhancing the professional development and skillset of employees within Uncle Mike's. This position requires a blend of expertise in instructional design, facilitation, and subject matter knowledge to deliver engaging and effective training programs tailored to the needs of the company.

This role demands an individual ready to roll up their sleeves to craft a comprehensive training program. While we have initial concepts, data, and foundational programs in place, they require integration into a unified training system for seamless delivery to new hires and ongoing development for existing staff. This ensures consistent, high-quality customer service across all company locations. Expect regular travel between our four current locations (3 in Green Bay and 1 in Appleton), with potential expansion to other cities in the future.

Key Responsibilities:

1. Training Program Development:

   • Collaborate with stakeholders to identify training needs and objectives.
   • Design, develop, and update training materials, modules, and resources.

   • Utilize various instructional techniques and formats to create engaging and interactive training sessions.
     
     

2. Facilitation and Delivery:

   • Conduct training sessions for employees at all levels of the organization, both in-person and virtually.
   • Utilize effective presentation and facilitation skills to ensure participant engagement and understanding.

   • Adapt training delivery methods to accommodate diverse learning styles and preferences.
     
     

3. Subject Matter Expertise:

   • Maintain up-to-date knowledge of industry trends, best practices, and relevant technologies.
   • Serve as a subject matter expert in areas related to the training curriculum.

   • Provide guidance and support to employees seeking additional resources or clarification on training topics.
     
     

4. Evaluation and Feedback:

   • Implement evaluation methods to assess the effectiveness of training programs.
   • Gather feedback from participants and stakeholders to identify areas for improvement.

   • Analyze training data and metrics to measure the impact of training initiatives on employee performance and organizational goals.
     
     

5. Continuous Improvement:

• Stay informed about emerging trends and innovations in training and development.
• Participate in professional development opportunities to enhance training skills and knowledge.
• Collaborate with colleagues to share best practices and contribute to the overall improvement of training programs.

Qualifications:

• Bachelor’s degree in Education, Human Resources, Business Administration, or related field.
• Proven experience as a corporate trainer or similar role, with a strong background in instructional design and facilitation.
• Excellent communication, presentation, and interpersonal skills.
• Ability to adapt training content and delivery methods to meet the needs of diverse audiences.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Proficiency in learning management systems (LMS) and other training technology platforms.
• Certification in training and development (e.g., Certified Professional in Learning and Performance - CPLP) is a plus.

Weekend Barista (Appleton).    Apply Now.

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Bakery Manager (Appleton).    Apply Now.

The role of the Bakery Manager involves overseeing the day-to-day operations of the bakery side of Uncle Mike's Food Emporium, ensuring that it runs efficiently and meets customer expectations. The schedule could range from opening the store to closing it down. Here's a breakdown of the responsibilities, qualifications, and skills typically associated with this position:

Responsibilities:

1. Team Management:

   • Hire, train, and supervise bakery staff.

   • Schedule and coordinate work shifts.

   • Foster a positive and productive work environment.

2. Inventory Management:

   • Monitor and manage inventory levels finished products to get fulfilled from our production bakery.

   • Order supplies and ingredients as needed.

   • Implement systems to minimize waste and control costs.

3. Customer Service:

   • Ensure excellent customer service by training staff in effective customer interactions.

   • Address customer inquiries, concerns, and feedback.

   • Maintain a welcoming and clean bakery environment.

4. Regulatory Compliance:

   • Ensure compliance with health and safety regulations.

   • Adhere to food handling and sanitation standards.

   • Stay informed about industry trends and regulations.

Qualifications:

1. Education:

   • A high school diploma is typically required.

2. Experience:

   • Previous experience in bakery management or a similar role is beneficial.

   • Knowledge of baking techniques and industry trends.

3. Skills:

   • Strong leadership and interpersonal skills.

   • Excellent organizational and time-management abilities.

   • Customer-focused with strong communication skills.

4. Technical Skills:

   • Basic knowledge of computer applications for administrative tasks.

Personal Attributes:

• Enthusiastic and passionate about baking and customer service.

• Ability to work in a fast-paced environment.

• Problem-solving and decision-making skills.

• Adaptability and flexibility in handling various tasks.

Weekend Delivery Driver (De Pere).    Apply Now.

This position starts at 3:30 AM at our De Pere production facility. Driving our delivery truck down to Appleton and back. CDL is NOT required. Unloading heavy cabinets off the truck and reloading. 

Qualifications, Skills and Requirements

• Be 18 years of age.
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.

Bartender at Uncle Mike's Food Emporium (Appleton).    Apply Now.

Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests.

Duties & Responsibilities

• Take beverage orders from guests and servers with 100% accuracy.
• Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant s standard drink recipes.
• Learn the names and personally recognize our regulars.
• Record drink orders accurately and immediately after receipt into the register system.
• Accept guest payment, process credit card charges and make change (if applicable).
• Wash and sterilize glassware.
• Prepare garnishes for drinks and replenish snacks, appetizers for bar patrons.
• Organize bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Clear and reset tables in bar area.
• Present drink menus, make recommendations and answer questions regarding beverages.
• Maintain cleanliness & Sanitation in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Receive and serve food orders to guests seated at the bar.
• Know all ingredients, cooking preparations and portions sizes for all items on current menus.
• Know the wine & beer list and be able to describe a majority of the wines with detail & knowledge.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar with 100% accuracy.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Report all equipment problems and bar maintenance issues to restaurant manager.
• Assist the restocking and replenishment of bar inventory and supplies.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Complete any other tasks or directives issues by your Manager or Superiors in a polite, timely and accurate manner.

Qualifications, Skills and Requirements

• Be 18 years of age.
• Be able to communicate and understand the predominant language(s) of our guests.
• Have working knowledge of beer, wine and liquor and common drink recipes.
• Possess basic math skills and have the ability to handle money and operate a cash register.
• Be able to work in a standing position for long periods of time (in excess of 8 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.

Night Time Server at Appleton.    Apply Now.

Provide friendly, responsive service to create an exceptional dining experience for all our guests. Each server's primary objective is to WOW our guests and exceed their expectations so they will want to return again and again.

Duties and Responsibilities

• Welcome and greet guests. Make all our guests feel comfortable and let them know you re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Know all ingredients, cooking preparations and portions sizes for all items on current menus.
• Know the wine & beer list and be able to describe a majority of the wines with detail & knowledge.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar with 100% accuracy.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges with 100% accuracy.
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bussers with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Complete any other tasks or directives issues by your Manager or Superiors in a polite, timely and accurate manner.

Qualifications, Skills and Requirements

• Be able to communicate and understand with our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

Customer Experience Specialist - Appleton.    Apply Now.

Previously known as a sales clerk. Sells bakery products, provides excellent customer service, creates/maintains displays, assists with stocking supplies, operates cash register, completes education on all retail products and training. Hourly.

Manager at Suamico.    Apply Now.

Customer Experience Specialist - De Pere.    Apply Now.

Customer Experience Specialist - East Mason.    Apply Now.

Customer Experience Specialist - Suamico.    Apply Now.